Important travel update regarding the Northern Explorer train

We wish to inform our valued passengers of an important update for those planning to travel on the Northern Explorer train during the upcoming scheduled network upgrade periods.

Affected Dates:

  • 15 January 2025 to 27 January 2025
  • 12 April 2025 to 28 April 2025


Impact on Travel:

During these periods, the tracks between Auckland Strand Railway Station and Hamilton will be closed for train travel due to essential upgrade work to prepare for the City Rail Link's opening in 2026.


While a replacement bus service will be provided for passengers booked prior to the service disruption announcement, those who book tickets after this announcement will need to make their own arrangements for the portion of the journey:

  • From Auckland to Hamilton, passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.
  • From Hamilton to Auckland, passengers will transfer by bus from Hamilton Station to either Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route, as the most picturesque parts of the journey are located south of Hamilton. The train journey between Hamilton and Wellington will operate as usual, allowing you to experience the breathtaking landscapes and highlights that make this journey unforgettable.


Alternative Travel Options: 
For travelers not included in the transfer bus:

  • Consider arranging private transportation between Auckland and Hamilton.
  • Local bus or coach services may be available as an alternative.
  • If you need assistance identifying suitable travel options, don't hesitate to get in touch with our New Zealand Travel Team for guidance.


Flexibility for Travelers: 
To accommodate your needs, we offer the following options:

  • Reschedule your travel to a future date.
  • Request a 100% refund if you prefer not to travel.


We apologize for any inconvenience caused by this disruption and remain committed to providing as much assistance as possible.

For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.

Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.

For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049

Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669

Travel planning and all other inquiries - +64 7 575 5049

Outside New Zealand: 
+61 1800 359 729      Australia Toll-free

+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free

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West Coast Wilderness Experience - PM Tour AKL-AKL BB2 (1245-1730)

Experience Auckland's spectacular West Coast beaches and native bush on this half day afternoon eco tour.

Just 30 kilometres from downtown Auckland is the city's largest regional park, Waitakere Ranges Regional Park. Travel to the Arataki Centre, perched high in the Waitakere Ranges, where sweeping decks offer breathtaking panoramic views from the Tasman Sea to the Pacific Ocean. Hear about the stories and secrets of the Waitakere Ranges and admire the traditional M?ori carvings that stand guard over the centre.

Experience the power of the wild West Coast as your day tour continues. Auckland's black sand beaches – Muriwai, Bethells, Karekare and Piha – are renowned for their rugged and awe-inspiring beauty. Feel the black sand beneath your feet and marvel at the forces of nature at play as the surf crashes down on the shore.

Accompanied by knowledgeable and experienced guides, immerse yourself in the lush native rainforest and listen out for birdsong as you walk the easy bush tracks amongst New Zealand's famous kauri trees and giant tree ferns.

Following your West Coast experience, return to the hustle and bustle of central Auckland.

West Coast Wilderness Experience - PM Tour
Tue 03 Jan
Wed 04 Jan
Thu 05 Jan
Fri 06 Jan
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Mon 09 Jan
Service is unavailable today, please select further day.