Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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The Coastal Pacific

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About the journey

The Coastal Pacific train operates between the delightful port of Picton - the gateway to the beautiful Marlborough Sounds - to Kaikoura - the home of whale watching and onto Christchurch - the South Island's largest city.

Your journey takes you through the wine growing region of Blenheim to the rugged Kaikoura mountain ranges on one side of your train, the Pacific Ocean coastline on the other with views of marine wildlife such as seals and penguins to some of New Zealand's finest horticultural and farmland areas of the Canterbury Plains, all from the comfort of your carriage.

Along the way you pass through the town of Kaikoura, where you can break your journey to take in whale watching or get up and close by swimming with the dolphins.

Scenic Plus Experience

Scenic Plus will be available on the Coastal Pacific train from 14 December 2023. When you take your Scenic Plus seat, in the exclusive carriage, you'll enjoy an enhanced dining experience where both hot and cold dishes are freshly made in the custom built kitchen carriage. The locally inspired, seasonal dishes are served at your seat, while you sit back and enjoy the sensational scenery. The complimentary drinks menu is carefully selected to match the sumptuous lunch and afternoon tea. Enjoy New Zealand's world famous Sauvignon Blanc or Pinot Noir wines or sit back with a cold beer or freshly made coffee and tea.  Scenic Plus dedicated hosts are on hand to answer questions, add local knowledge and ensure you have the best journey possible.

 

The Carriages

The Coastal Pacific train's carriages have advanced air bag suspension for quieter and smoother travel, un-tinted, non-reflective, panoramic side and roof windows to capture the dramatic coastal and mountain views of the magnificent South Island, GPS-triggered journey commentary in five languages at your seat via passenger headphones, plus information displays and overhead HD video.

All carriages are centrally heated, air-conditioned with onboard washroom/toilet facilities, forward facing or 'Table' (4 people around a table) seating allowing you to share experiences through large panoramic windows.

There is an open-air viewing carriage where all your senses are awakened by the clean, fresh sea air and a Café Carriage offering a selection of alcoholic and nonalcoholic hot/cold drinks, snacks, and light meals.

The Coastal Pacific train is a non-smoking, reserved seating service.

Disabilities

For mobility-impaired passengers, there are spaces for wheelchairs and a disabled public toilet. Wheelchair hoists provide access to the café carriage from track level. For hearing-impaired passengers - a hearing loop covers all of the café carriage saloon and serving area.

 

Operating Days

28 APR '25 – 30 AUG '25 Not Operating

01 SEP '25 – 26 APR '26 - 7 days a week

 

 Coastal Pacific does not operate on Christmas Day.

 

Stops along the route include Blenheim, Kaikoura, and Rangiora.

 

More Details

The Coastal Pacific train connects at Picton with various Cook Strait ferry sailings to and from Wellington on the North Island.

This train connects Blenheim with bus and coach services to Nelson and services from Nelson to Blenheim.

You can take a day excursion from Christchurch to Kaikoura travelling on the Coastal Pacific train.

So, sit back and enjoy a genuine Kiwi rail experience through the South Island's northeastern rugged coastline.