We wish to inform our valued passengers of an important update for those planning to travel on the Northern Explorer train during the upcoming scheduled network upgrade periods.
Affected Dates:
15 January 2025 to 27 January 2025
12 April 2025 to 28 April 2025
Impact on Travel: During these periods, the tracks between Auckland Strand Railway Station and Hamilton will be closed for train travel due to essential upgrade work to prepare for the City Rail Link's opening in 2026.
From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.
From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to either Papakura or Auckland Strand Station.
Important Update for All Bookings Until 27 January 2025:
All bookings made up to and including 27 January 2025 (both old and new) will automatically receive a replacement bus service for the affected section of the route.
For April 2025 travel, we are currently accepting bookings to and from Hamilton only, and passengers should consider alternative transport to and from Auckland.
Scenic Routes Unaffected:
Rest assured, you will not miss a significant portion of the scenic route, as the most picturesque parts of the journey are located south of Hamilton. The train journey between Hamilton and Wellington will operate as usual, allowing you to experience the breathtaking landscapes and highlights that make this journey unforgettable.
Alternative Travel Options: For travelers not included in the transfer bus:
Consider arranging private transportation between Auckland and Hamilton.
Local bus or coach services may be available as an alternative.
If you need assistance identifying suitable travel options, don't hesitate to get in touch with our New Zealand Travel Team for guidance.
Flexibility for Travelers: To accommodate your needs, we offer the following options:
Reschedule your travel to a future date.
Request a 100% refund if you prefer not to travel.
We apologize for any inconvenience caused by this disruption and remain committed to providing as much assistance as possible.
For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time:
Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand:
+61 1800 359 729 Australia Toll-free
+1 855 413 3019 USA Toll-free
+1 866 554 0304 Canada Toll-free
+44 800 0148106 United Kingdom Toll-free
Interislander travels the Cook Strait between the North and South Islands of New Zealand and is one of the most spectacular cruises in the world. The 92 km journey between Wellington and Picton is one of New Zealand's most iconic tourist experiences.
On either side of your Interislander journey are the city of Wellington and the region of Marlborough.
Wellington is the cultural centre and political capital of New Zealand. Cradled within a natural harbour, Wellington offers travellers an abundance of tourist experiences, whether just passing through, or enjoying an extended stay.
Picton is the point of arrival and departure in the Marlborough Sounds for Interislander travellers. Picton is a gateway to the Sounds, its wine growing areas and, further south, to Christchurch and beyond.
Interislander operates two ships, carrying both passengers and their vehicles: Aratere and Kaiarahi.
Both vessels offer the freedom and ease of exploring New Zealand by road. Taking a vehicle on an Interislander ferry is as simple as parking - just drive on and drive off. Nor do passengers with vehicles have any luggage restrictions. Offering up to 11 sailings a day, Interislander passengers also have the convenience of a wide choice of travel times. During your Interislander journey, take a stroll on the decks, enjoy a meal, a drink, or even catch the latest movie release. Or, of course, simply be awed by the breathtaking views.
