Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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Waitomo Glowworm Express ROT-AKL GS47AN (0745 - 1415)

Take a sightseeing day tour from Rotorua to Auckland, including a guided tour of the fascinating Waitomo Glowworm Caves.

Leaving the geothermal wonderland of Rotorua in the morning, we travel through lush farmland into the King Country region. Along the way, enjoy your driver guide's commentary on the area's history and highlights, and enjoy spectacular sights like Fitzgerald Glade, where the trees arch overhead to form a tunnel of natural greenery.

After arriving in the small town of Waitomo, you'll be taken on a 45-minute guided tour through the world famous Glowworm Caves, which were discovered in 1887 and are now one of New Zealand's most popular tourist destinations. Wander through subterranean caverns and learn how the stalagmites, stalactites and other spectacular limestone rock formations were formed over millions of years. To end your tour, travel through the Glowworm Grotto on a magical boat ride, surrounded by the twinkling lights of thousands of glowworms.

After your Glowworm Caves tour you'll have leisure time at the Waitomo visitor complex. Restaurant and cafe-style meals are available (own cost). Enjoy the stunning views and learn more about the region in the discovery centre. We journey on through the beautiful Waikato region, the dairy farming capital of New Zealand, and northward to Auckland, where your tour concludes on arrival in the afternoon.

Tour details
    Full day tour
    Operates daily
    Departs Rotorua, arrives Auckland

Tour includes
    Luxury coach travel Rotorua - Waitomo - Auckland
    Waitomo Caves guided tour
    Fitzgerald Glade
    Waikato and King Country scenery

Free WiFi available on board

Waitomo Glowworm Express - Rotorua to Auckland
Tue 30 Aug
Wed 31 Aug
Thu 01 Sep
Fri 02 Sep
Sat 03 Sep
Sun 04 Sep
Mon 05 Sep
Service is unavailable today, please select further day.