Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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Waitomo Glowworm Caves Day Trip (Auckland to Auckland) ICAWA1

Escape the big smoke and discover the magical Waitomo Caves on this great value return day trip from Auckland. Travelling south from Auckland, this full day Waitomo Caves tour will take you on a journey through the lush and rolling countryside of the Waikato and King Country regions, giving you a taste of rural New Zealand.

At the Waitomo Caves you'll meet your knowledgeable local guide, who will give you a tour of the caves including commentary on their fascinating geological and cultural history. Formed over 30 million years ago, the caves are a natural wonder and are easily accessible by both young and old.

Highlights of your 45-minute Waitomo Caves tour include the awe-inspiring Cathedral - a cavern 18 metres high with wonderful natural acoustics, and the enchanting Glowworm Grotto, which you'll experience by boat. With thousands of sparkling glowworms spread across the ceiling like a blanket of stars this is a peaceful and magical experience that's hard to beat.

At the end of the boat ride you will emerge into a picturesque setting of native New Zealand bush before following a short trail back up to the Waitomo Caves visitor complex. Here you can take in the views and enjoy lunch (own expense), before returning to Auckland in the afternoon.

Tour highlights

  • Return bus travel from Auckland
  • Waikato and King Country scenery
  • Guided tour of the Waitomo Glowworm Caves
  • Glowworm Grotto boat ride
  • Free WiFi on board bus
Waitomo Glowworm Caves Day Trip (Auckland to Auckland)
Tue 23 Aug
Wed 24 Aug
Thu 25 Aug
Fri 26 Aug
Sat 27 Aug
Sun 28 Aug
Mon 29 Aug
Service is unavailable today, please select further day.