Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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Rotorua and Waitomo Caves Great Day ROT-ROT GS370AL (0745 - 1659)

Experience the natural wonders and cultural highlights of Waitomo Caves and Rotorua with an action-packed full day sightseeing tour.

Travel north into the King Country region, home of the world famous Waitomo Glowworm Caves. Travel through these underground limestone caverns on a 45-minute guided tour and hear how the amazing stalactites, stalagmites, and other weird and wonderful rock formations were formed over 30 million years. The magical Glowworm Grotto is a highlight – travel by boat along an underground stream, while above you thousands of tiny glowworms illuminate the cavern.

Enjoy a picnic-style lunch served on board the coach (vegetarian and other dietary options available on request) as you return to Rotorua. On the outskirts of the city, get a taste of New Zealand's farming industry with a four-wheel drive tour of the Agrodome, a working organic farm. You'll also witness an entertaining farm show, including sheep-shearing and a sheep dog trial.

Continue to Te Puia where you will enjoy a performance of Maori culture including singing and dancing, followed by a guided tour of the neighbouring Whakarewarewa Thermal Valley where you will see the mighty geysers and boiling mudpools, signs of the geothermal activity for which Rotorua is famous.

The tour concludes in Rotorua.

Tour details
    Half day tour
    Operates daily
    Departs and returns: Tourism Rotorua

Tour includes
    Waitomo Caves guided tour
    Agrodome organic farm tour and show
    Te Puia Maori cultural performance
    Whakarewarewa Thermal Valley

Free WiFi available on board

Rotorua and Waitomo Caves Great Day - Rotorua Return
Tue 06 Sep
Wed 07 Sep
Thu 08 Sep
Fri 09 Sep
Sat 10 Sep
Sun 11 Sep
Mon 12 Sep
Service is unavailable today, please select further day.