Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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Rangitoto Island Ferry Day Trip - Auckland to Rangitoto

Rangitoto Island sits majestically just off the Auckland coast, a short 25 minute cruise from downtown Auckland. Visible from Mission Bay to Cheltenham Beach, this 600 year old volcano boasts a unique landscape of rugged lava crops, lush native bush and sandy coves. Walk to the top for spectacular 360 degree views of Auckland and the Hauraki Gulf islands, or hop on board our Volcanic Explorer road train tour for a guided island experience.

Maori know Rangitoto Island as ‘Te Rangi i totongia a Tamatekapua’ – the day the blood of Tamatekapua was shed, in reference to a major eruption that formed the volcanic peak, as well as a battle that occurred between warring tribes fought on the Island. Walking to the summit takes about an hour at an easy pace. Lookouts along the way provide some stunning views as you climb, and you can do a detour to explore the lava caves only 200 meters from the summit on the eastern side. Other tracks that skirt the coastline are sign posted from the wharf and vary in length and difficulty, so plan your visit in advance and make sure you leave enough time to return to the ferry wharf.

Ferries depart regularly throughout the day. Bookings are essential and valid for travel on depature time and date indicated on ticket. Ticket is open for the return journey:

Return times
Weekdays - 12.30 pm / 2.30pm / 3.30pm
Weekends and Public Holidays - 12.30pm / 2.30 pm / 4.00pm

Journey time is approximately 25 minutes from downtown Auckland.
All guest must have a valid ticket to travel on the ferry.

IMPORTANT BIOSECURITY INFORMATION
This island is pest-free and provides a sanctuary for our native wildlife. Please help to ensure the island stays pest-free.  Our vessels are licensed by the Department of Conservation (DOC) and the Auckland Council to visit islands in the Hauraki Gulf. We run a biosecurity system on all our vessels which meet the criteria to hold a ‘Pest-Free Warrant’ for the Hauraki Gulf.

What you need to do to prepare for your trip to pest-free Rangitoto Island:

Please check your bags for stowaways such as: mice, rats, Argentine Ants and Rainbow Skinks to name a few.
Ensure your footwear, clothing and bags are clean and free of soil and seeds.
Your lunch must be packed in a rodent-proof/ sealed container e.g. hard plastic.
No open bags or boxes will be allowed on-board. Everything you bring must be sealed or zipped closed.
 
PLEASE REMEMBER...
From time to time, adverse weather conditions require us to sail into Islington Bay Wharf instead of Rangitoto Wharf. This means there are some changes to your walking time on the island.

It may take up to an extra hour to walk to and from the summit from Islington Bay, and the track is shared by vehicles including our 4WD road train. We recommend you plan your walk accordingly and note the time of the last ferry off the island.

If you are unsure of which wharf we will be sailing to, please call our customer service team on 09 367 9111 on the morning of your departure.

DON’T GET STRANDED!
Please check the time of the last ferry at the start of your trip – a clock on the wharf will indicate the last departure.

Rangitoto Island Ferry Day Trip
Fri 20 Jun
Sat 21 Jun
Sun 22 Jun
Mon 23 Jun
Tue 24 Jun Wed 25 Jun Thu 26 Jun
Service is unavailable today, please select further day.