Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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Mount Cook Day Tour: Christchurch to Queenstown GS62 (0720 - 1825)

Experience the beauty and grandeur of the Southern Alps on a sightseeing day tour to Mount Cook.

Leaving Christchurch in the morning, we travel through the fertile farmland of the Canterbury Plains to the shores of the stunning, glacier-fed Lake Tekapo, where you can view the solitary Church of the Good Shepherd and take in the sights of the spectacular Southern Alps. We then continue to the location of New Zealand's tallest mountain, Aoraki / Mount Cook, situated in a national park and UNESCO World Heritage site. Rising to 3,754 metres high, Aoraki certainly lives up to its name, which in M?ori can be translated as 'cloud piercer'. Legend tells of a young boy named Aoraki who was stranded with his brothers when their canoe struck a reef. As it tilted, the brothers climbed to the high side, where they were frozen by the south wind and turned into stone. Aoraki and his brothers now form the Southern Alps.

Enjoy lunch (optional extra) at the famous Hermitage Hotel in Mount Cook Village. After lunch you'll have time to explore the village and soak up the view. Alternatively there is time to experience a scenic helicopter or ski plane flight for incredible views of mountain peaks and glaciers (additional cost, weather permitting – this flight can be arranged with your driver guide on the day).

The tour continues south, past Lake Pukaki and through the tawny tussock of the Mackenzie Country. En route, enjoy afternoon tea (own expense) in the quaint village of Omarama and if time permits, visit the Jones Family Orchard near Cromwell. Your tour concludes in the evening upon reaching Queenstown, the adventure capital of New Zealand.

Tour details:
    Full day tour
    Operates daily
    Departs Christchurch, arrives Queenstown

Tour includes:
    Canterbury Plains
    Lake Tekapo and Lake Pukaki
    Aoraki / Mount Cook National Park
    Mackenzie Country scenery

Free WiFi available on board

Mount Cook Day Tour: Christchurch to Queenstown GS62 (0720 - 1825)
Sun 04 Sep
Mon 05 Sep
Tue 06 Sep
Wed 07 Sep
Thu 08 Sep
Fri 09 Sep
Sat 10 Sep
Service is unavailable today, please select further day.