Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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Doubtful Sound Wilderness Cruise from Queenstown

Travel with us to the heart of Fiordland National Park and take in the beauty and vastness of remote Doubtful Sound on our Wilderness Cruise. It will take your breath away as you experience its deep wilderness.

  • A 3 hour cruise of Doubtful Sound, exploring beautiful waterways on our way to meet the Tasman Sea
  • Commentary by our knowledgeable onboard nature guide
  • Wildlife viewing, including dolphins, fur seals and even occasionally penguins
  • Start with a cruise across Lake Manapouri, followed by a coach trip over the epic Wilmot Pass through Fiordland’s rainforest and into the Sound.
  • Duration: 7 hours 15 mins to 8 hours

Doubtful Sound is a beautiful fiord. Three times longer than Milford Sound, with twisting arms, it has a surface area ten times larger. With its rugged peaks, verdant rainforest and twisting, hidden inlets, Doubtul Sound will take your breath away.

There’s no direct road access, so the only way you can to get to Doubtful Sound is a cruise across the picturesque Lake Manapouri, followed by a trip over Wilmot Pass - New Zealand's most expensive (and majestic) road. We’ll pause along the way to experience the dense Fiordland rainforest and view Doubtful Sound glistening below. This isolation makes this fiord a very special place, only those in the know get to see.

In Doubtful Sound, you’ll board our spacious, purpose-built catamaran Patea Explorer for a 3 hour cruise through this pristine fiord. During the cruise our knowledgeable and friendly nature guides will share with you their passion for the region. They’re always ready to answer questions, point out landmarks and provide all the information about the varied wildlife you may see, including dolphins, fur seals and the rare Fiordland crested penguin.

Things you should know

  • Check in 30 mins prior to your Coach Transfer from Queenstown to Manapouri
  • You’ll cruise across crystal clear Lake Manapouri to West Arm
  • A highlight is the coach trip through Fiordland’s rainforest and over Wilmot Pass
  • Our dedicated nature guide will let you know all about the region's flora and fauna

Extra information

  • Delicious lunch options are available (please pre-order for pick up at check-in)
  • Sandwiches & snacks are also available on board to purchase (cash only)
  • Complimentary tea and coffee is available
  • Licensed bar on board (extra cost, cash only)
  • The tour is suitable for all ages.

Getting there

All our Doubtful Sound experiences start in Manapouri which is around 2.5 – 3 hours from Queenstown and 30 minutes from Te Anau.

Our coach drivers are extremely knowledgeable about the area, its history and local flora and fauna and will provide you with informative commentary along the way. 


What to bring

Non-slip shoes/boots, waterproof jacket, warm sweater/fleece jacket, sunscreen/sunglasses, insect repellent and camera

Doubtful Sounds Wilderness Cruise
Sun 11 Sep
Mon 12 Sep
Tue 13 Sep
Wed 14 Sep
Thu 15 Sep
Fri 16 Sep
Sat 17 Sep
Service is unavailable today, please select further day.