We wish to inform our valued passengers of an important update for those planning to travel on the Northern Explorer train during the upcoming scheduled network upgrade periods.
Affected Dates:
15 January 2025 to 27 January 2025
12 April 2025 to 28 April 2025
Impact on Travel: During these periods, the tracks between Auckland Strand Railway Station and Hamilton will be closed for train travel due to essential upgrade work to prepare for the City Rail Link's opening in 2026.
From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.
From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to either Papakura or Auckland Strand Station.
Important Update for All Bookings Until 27 January 2025:
All bookings made up to and including 27 January 2025 (both old and new) will automatically receive a replacement bus service for the affected section of the route.
For April 2025 travel, we are currently accepting bookings to and from Hamilton only, and passengers should consider alternative transport to and from Auckland.
Scenic Routes Unaffected:
Rest assured, you will not miss a significant portion of the scenic route, as the most picturesque parts of the journey are located south of Hamilton. The train journey between Hamilton and Wellington will operate as usual, allowing you to experience the breathtaking landscapes and highlights that make this journey unforgettable.
Alternative Travel Options: For travelers not included in the transfer bus:
Consider arranging private transportation between Auckland and Hamilton.
Local bus or coach services may be available as an alternative.
If you need assistance identifying suitable travel options, don't hesitate to get in touch with our New Zealand Travel Team for guidance.
Flexibility for Travelers: To accommodate your needs, we offer the following options:
Reschedule your travel to a future date.
Request a 100% refund if you prefer not to travel.
We apologize for any inconvenience caused by this disruption and remain committed to providing as much assistance as possible.
For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time:
Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand:
+61 1800 359 729 Australia Toll-free
+1 855 413 3019 USA Toll-free
+1 866 554 0304 Canada Toll-free
+44 800 0148106 United Kingdom Toll-free
Take an exhilarating journey into the heart of Mt Aspiring National Park, experiencing a thrilling jet boat ride amid breathtaking scenery. Walk amongst ancient forest unchanged for 80 million years and view the awe-inspiring locations of many Middle Earth movie scenes.
Leaving Queenstown, travel along one of the world's top 10 scenic drives to the settlement of Glenorchy at the head of Lake Wakatipu. Your journey continues with Dart River Jet Safaris, the only jet boat operator allowed on the Dart River.
Navigate the ever-changing shallow channels of the glacier-fed braided river system – complete with jet spins! Your expert driver will stop along the way to highlight the breathtaking scenery and discuss what makes this unique area so significant.
Explore New Zealand's unique vegetation and wildlife on a 30-minute guided bush walk on a rolling trail through ancient native beech forest. Guides will share their knowledge of the area's history, with stories of the greenstone trail and Maori legends.
Travel by four wheel-drive bus along a back-country route, where you'll learn more about this fascinating area and stop to view the spectacular scenery that has formed the epic backdrop for many international movies, including Peter Jackson's The Lord of the Rings and The Hobbit trilogies.
At the end of your safari, take a break for lunch in Glenorchy before returning to Queenstown by coach.
Highlights:
Dart River jet boating
Guided forest walk
Back-country scenic bus tour
Useful Tip: Life jackets and wet weather gear are supplied for your jet safari; however warm clothing is advised.
