Service Announcement: Northern Explorer Bus Replacements – Auckland to Hamilton/ Hamilton to Auckland

We wish to inform our valued passengers of an upcoming service change on the Northern Explorer train due to scheduled network maintenance.

Affected Dates:

  • 27 June – 12 July 2025

  • 19 – 30 September 2025

  • 3 – 4 October 2025

Impact on Travel:
During these dates, the tracks between Auckland Strand Railway Station and Hamilton will be closed due to essential rail maintenance.

  • From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

  • From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to Papakura or Auckland Strand Station.


Scenic Routes Unaffected:

Rest assured, you will not miss a significant portion of the scenic route. The most picturesque parts of the journey are located south of Hamilton, and the train journey between Hamilton and Wellington will operate as usual.


Flexibility for Travelers:

To accommodate your plans, you may:

  • Reschedule your travel to a different date.

  • Request a 100% refund if you prefer not to travel during this period.


We sincerely apologise for any inconvenience caused by this disruption and remain committed to providing a safe and comfortable journey.


For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
 
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Train Services

New Zealand long distance passenger train services

Northern Explorer: Auckland-Wellington-Auckland train service
The Northern Explorer train service is a scenic rail journey through the five unique geographical regions of the North Island - travelling between Auckland, New Zealand's largest city - home of the Sky Tower, through the central heartland of the North Island to Wellington - New Zealand's harbour capital and arts and culture centre. Read more

Coastal Pacific: Christchurch–Picton–Christchurch train service
The Coastal Pacific train operates between the delightful port of Picton - the gateway to the beautiful Marlborough Sounds - to Kaikoura - the home of whale watching and onto Christchurch - the South Island's largest city. Read more

Tranz Alpine: Christchurch–Greymouth–Christchurch train service
The Tranz Alpine train operates between Christchurch, Arthurs Pass and Greymouth - from the east coast to the west coast of New Zealand's South Island. Read more

 

Enjoy the Scenic Class experience onboard with a range of fresh food and beverages available from the café car. Seating is comfortable '2 Seat-Aisle-2 Seat' reclining seats with head rests or 'Table Group' (4 people around a table) seating - great for families, small groups or meeting new friends.

Regional passenger train services in New Zealand
Alongside the three long distance passenger train services in New Zealand there are also two regional passenger train services.

  • The Capital Connection train operates between Wellington and Palmerston North Monday to Friday
  •  The Wairapapa Connection train operates between Wellington and Masterton seven days a week

There are no overnight regional or long distance passenger train services in New Zealand.

Travel to other major tourist destinations in New Zealand is by scenic bus and coach services from either Auckland, Hamilton, Christchurch or Greymouth.