The TranzAlpine, Northern Explorer and Coastal Pacific schedules are affected due to Covid Alert Level 3 and Level 2. Regretfully the TranzAlpine, Coastal Pacific and Northern Explorer services are now cancelled until at least 01 November 2021. Scenic trains will not be operating in alert level 2 areas as we are unable to provide the service experience we seek to deliver. Unfortuneately, we can't provide our customers with total certainty at this time when services will resume and we appreciate this may be affecting your travel plans. We will advise updates on our websites as soon as a decision has been made on resuming services.
Face masks are now mandatory on all journeys, except when consuming food or drink.
Cook Strait ferry bookings and some daytours and bus routes are also open for sale. Do not hesitate to contact us if you have any queries on 0800 143 669 or email@example.com
We understand that Covid-19 continues to add uncertainty in planning. Should there be cancellation of services due to Covid 19 restrictions, we will offer affected customers a transfer to an alternative date, a credit for 12 months, or a refund, regardless of the fare purchased less a $30 processing fee for the entire reservation.
The scenery in New Zealand is spectacular and hiring a rental car gives you the freedom to explore out of the way destinations at your own pace.
Driving in New Zealand is more stressful that catching a train or a bus and we want you to enjoy your time in New Zealand and stay safe on the roads. Understanding the New Zealand Road Code is important before setting off to your destination in your rental car.
We strongly recommend overseas customers view www.drivesafe.org.nz to ensure they drive safely on New Zealand roads.
You must have your current and valid driver licence or driver permit with you at all times when you’re driving. If your overseas licence or driver permit is not in English, you must also carry an accurate English translation issued by: