We wish to inform our valued passengers of an important update for those planning to travel on the Northern Explorer train during the upcoming scheduled network upgrade periods.
Affected Dates:
15 January 2025 to 27 January 2025
12 April 2025 to 28 April 2025
Impact on Travel: During these periods, the tracks between Auckland Strand Railway Station and Hamilton will be closed for train travel due to essential upgrade work to prepare for the City Rail Link's opening in 2026.
From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.
From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to either Papakura or Auckland Strand Station.
Important Update for All Bookings Until 27 January 2025:
All bookings made up to and including 27 January 2025 (both old and new) will automatically receive a replacement bus service for the affected section of the route.
For April 2025 travel, we are currently accepting bookings to and from Hamilton only, and passengers should consider alternative transport to and from Auckland.
Scenic Routes Unaffected:
Rest assured, you will not miss a significant portion of the scenic route, as the most picturesque parts of the journey are located south of Hamilton. The train journey between Hamilton and Wellington will operate as usual, allowing you to experience the breathtaking landscapes and highlights that make this journey unforgettable.
Alternative Travel Options: For travelers not included in the transfer bus:
Consider arranging private transportation between Auckland and Hamilton.
Local bus or coach services may be available as an alternative.
If you need assistance identifying suitable travel options, don't hesitate to get in touch with our New Zealand Travel Team for guidance.
Flexibility for Travelers: To accommodate your needs, we offer the following options:
Reschedule your travel to a future date.
Request a 100% refund if you prefer not to travel.
We apologize for any inconvenience caused by this disruption and remain committed to providing as much assistance as possible.
For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time:
Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand:
+61 1800 359 729 Australia Toll-free
+1 855 413 3019 USA Toll-free
+1 866 554 0304 Canada Toll-free
+44 800 0148106 United Kingdom Toll-free
Take a sightseeing day tour from Rotorua to Auckland, including a guided tour of the fascinating Waitomo Glowworm Caves.
Leaving the geothermal wonderland of Rotorua in the morning, we travel through lush farmland into the King Country region. Along the way, enjoy your driver guide's commentary on the area's history and highlights, and enjoy spectacular sights like Fitzgerald Glade, where the trees arch overhead to form a tunnel of natural greenery.
After arriving in the small town of Waitomo, you'll be taken on a 45-minute guided tour through the world famous Glowworm Caves, which were discovered in 1887 and are now one of New Zealand's most popular tourist destinations. Wander through subterranean caverns and learn how the stalagmites, stalactites and other spectacular limestone rock formations were formed over millions of years. To end your tour, travel through the Glowworm Grotto on a magical boat ride, surrounded by the twinkling lights of thousands of glowworms.
After your Glowworm Caves tour you'll have leisure time at the Waitomo visitor complex. Restaurant and cafe-style meals are available (own cost). Enjoy the stunning views and learn more about the region in the discovery centre. We journey on through the beautiful Waikato region, the dairy farming capital of New Zealand, and northward to Auckland, where your tour concludes on arrival in the afternoon.
Tour details
Full day tour
Operates daily
Departs Rotorua, arrives Auckland
Tour includes
Luxury coach travel Rotorua - Waitomo - Auckland
Waitomo Caves guided tour
Fitzgerald Glade
Waikato and King Country scenery
Free WiFi available on board